Who is responsible
Cue Workspace is the data controller for the account information described here. Contact support@cueworkspace.com for privacy questions or requests.
What stays on your device
Your lecture files, Cue packs, accepted cards, answer history, and local developer API keys are stored on your Mac. Cue Workspace does not receive a copy merely because you open or edit them.
What Cue processes
- Account: your email address, sign-in challenges, and active sessions.
- Billing: credit-ledger entries, Polar order references, refunds, currency, and transaction amounts. Polar handles card details; Cue does not receive them.
- AI operations: material required for the operation is sent through Cue's server to OpenAI or Anthropic. Cue meters tokens, model, cost, status, and latency, but does not store the request or response content in its account database.
- Security: temporary, pseudonymous request information used to rate-limit sign-in abuse.
Do not upload identifiable patient information or other special-category personal data to Cue.
Why Cue processes it
Cue uses account, billing, and AI-operation data to provide the service and balance you request (contract); security and reliability data to protect and improve the service (legitimate interests); and transaction records where required by tax, accounting, fraud, or consumer law (legal obligation).
Service providers and international processing
Cue uses Fly.io for hosting, Resend for sign-in email, Polar as merchant of record, and OpenAI and Anthropic for AI operations. These providers may process data outside the UK under their contractual transfer safeguards and applicable data-protection terms.
Retention and your choices
Expired sign-in credentials stop working automatically. Account, ledger, payment, and usage records are retained while needed to provide balances, resolve disputes, prevent fraud, and meet legal obligations. To request access, correction, deletion, restriction, portability, or to object, email support. Some transaction records may have to be retained. You may also complain to the UK Information Commissioner's Office.
Changes
Material changes will be posted here with a new date. Cue does not use advertising cookies or sell personal information.
Last updated 20 September 2026